Questions
Not answered here? Email hello@cavalletto.com.au and you’ll hear back from me, Tom, in Sydney.
No. Your painting is done by hand in oil on canvas, from scratch, after you order. Up close you can see the brushstrokes and the texture of the paint.
A studio of trained artists in China that I work with directly. Copying paintings in oil is their trade. I run everything else from Sydney: I check every canvas and answer every email.
A copy of any public domain painting, your own photo (pets, people, a house, a view), or your photo in the style of a painter you like. If you ask for a painting that's still under copyright, I'll let you know and suggest something else.
A sharp photo taken in good daylight, with the subject filling most of the frame. Phone photos are fine. If yours is a bit blurry or dark, send it anyway and I’ll tell you honestly how it’s likely to turn out.
Yes, A$75 more than a painting from the collection, because each one is a new job for the painter. Any size we don’t list gets a quote.
The kit (from A$300) comes rolled in a tube with the stretcher bars, brackets, screws and, if you add one, the frame in pieces. You put it together with a staple gun and a screwdriver. Ready to hang (from A$500) arrives stretched and framed, so it goes straight on the wall.
If you’ve built flat-pack furniture you’ll manage. The frame is just screws and brackets. Stretching the canvas takes some patience: staple the middle of each side first, then work out towards the corners, pulling evenly as you go. The steps are on our kit page.
Yes. Order the kit without a frame and any framer can stretch and frame the canvas for you.
Three to four weeks from order to your door. Within two weeks we email you a photo of your finished painting. Once you approve it, it ships within 3 business days and takes about a week to reach you.
Tell us what’s wrong and we’ll work with the painter to fix it before it ships. Our Pre-order and Refund Policy has the details.
Close, but not identical. It’s painted by hand, so there will be small differences. The painter also adjusts the composition slightly to fit the canvas size you choose.
Nothing. Delivery is free anywhere in Australia, kit or ready to hang. We don’t ship overseas yet.
Yes. Payment is handled by Airwallex, a licensed payments provider. You can pay by card, Apple Pay or Google Pay, and your card details never reach our site.